myBardoli

Delivery Partner Terms

In force from 9 October 2026

These terms are between Xavon Foods (proprietor: Dharmikbhai Hasmukhbhai Chauhan) (“myBardoli”, “we”) and you, the delivery partner. They apply from the moment you accept your first job.

1. You work for yourself

2. What you need before you deliver

• A valid driving licence for the vehicle you use.
• A vehicle that is registered, roadworthy and insured as the law requires, including third-party insurance.
• To be 18 or over.
• A clean, closed delivery bag that keeps food at a safe temperature.

You confirm these are true every time you go online, and you will tell us at once if any stops being true. We may ask to see any of them, and may take you offline until you show us.

3. How you ride

• Obey the law. Wear your helmet. Do not use your phone while riding. Stop somewhere safe to look at the app.
• No delivery is urgent enough to be worth a crash. No time shown in the app is a reason to ride dangerously, and we will never treat a late delivery as worse than an unsafe one.
• Never ride under the influence of alcohol or drugs.
• Do not deliver while unwell with anything that could pass through food.

4. The food and the customer

• Keep the order sealed and upright. Do not open it, do not eat from it, do not add anything to it.
• Be polite. No abuse, no harassment, no unwanted contact with a customer before or after a delivery.
• Do not keep, use or pass on a customer's name, address or number for anything other than that delivery. This continues after you stop delivering for us.
• Hand over at the door. Follow any delivery instruction the customer gave.

5. Cash, pay and what you owe

• Cash you collect on a cash-on-delivery order is ours, held by you, until you hand it over. It is not your money and it is not yours to spend.
• There is a limit on how much cash you may hold. Reach it and you will not be offered more cash orders until you settle.
• Your pay for a job is shown before you accept it. Tips are yours in full.
• We may deduct from your pay what you owe us — cash not handed over, or the cost of an order lost or spoiled through your fault.

6. Insurance and your own safety

You are responsible for your own insurance, your own vehicle and your own safety. We do not provide employee insurance, and being offered a job through myBardoli is not cover of any kind.

Tell us straight away about any accident, injury or incident while delivering.

7. If you cannot deliver

If something goes wrong — a breakdown, an accident, a customer who cannot be found — tell us through the app rather than abandoning the order. Do not leave food unattended at a door unless the customer asked you to.

8. Going offline, and ending this

You may stop whenever you like. We may stop offering you jobs, suspend you, or end these terms if you break them, if you ride unsafely, if a customer is treated badly, if cash is not handed over, or if your licence, insurance or registration is not valid.

Serious things — riding under the influence, tampering with food, theft, abuse of a customer — mean removal immediately and may be reported to the police.

9. What we are responsible for

We operate the platform and pay you what you have earned. We are not liable for loss of earnings, for your vehicle, or for indirect loss. Nothing here limits liability that cannot lawfully be limited, including for death or personal injury caused by our negligence.

10. General

• We may change these terms with reasonable notice through the app. Continuing to accept jobs means you accept the change.
• We may transfer these terms to any company we incorporate or reorganise into.
• Indian law applies. The courts at Bardoli, Surat District, Gujarat have exclusive jurisdiction.

11. Contact