This is about the pictures and words a restaurant puts on myBardoli. It exists because a customer decides
what to order from a photograph and a line of text, and both have to be true.
The one rule
The picture must be of the food you will actually send.
Same dish, fair idea of the portion, honest about what is on the plate. If the photograph shows three
pieces, three pieces arrive. If it shows cheese on top, there is cheese on top.
Photographs you may use
- Photographs you took, or had taken for you.
- Photographs you paid a photographer for, where your licence allows commercial use
online.
- Photographs the brand owner gave you for selling their product — for a packaged
item, an ice cream, a cold drink.
Photographs you may not use
- Anything taken from Google, Instagram, Facebook, Pinterest or any website that is not
yours.
- Another restaurant's photographs — including a competitor's, and including a
restaurant in another city.
- Stock photographs you have not licensed, or that carry a watermark.
- A photograph of a different or better dish than the one you sell.
- A photograph containing another brand's name, logo or packaging, unless you actually
sell that brand's product.
- A photograph with a person in it who has not agreed to appear.
- Anything with a phone number, price, offer or watermark written on the image.
If you cannot photograph a dish, leave it without a picture. myBardoli shows a dish with no
photograph as a plain menu line, which looks perfectly normal. That is always better than a picture that is
not yours.
Dish names and descriptions
- Name the dish for what it is. Do not use a well-known brand's name for something you make yourself.
- Describe what is actually in it. If a dish normally contains something and yours does not, say so.
- The veg mark must be right. Green means no meat, no fish, no egg, and no ingredient
derived from them. A wrong veg mark is the most serious thing you can get wrong here, and we treat it that
way.
- Declare allergens. Nuts, dairy, gluten, soy, egg, fish — say what is in it.
- No claims about curing, preventing or treating anything. No “healthiest”,
“best in Bardoli” or similar unless you can prove it.
- Portion and weight must be honest. “500 g” means 500 g.
Add-ons, sizes and choices
An add-on is a promise with a price on it. The rules are simple:
- Say clearly what it is and what it costs, before the customer confirms.
- If it is charged, it must arrive. A paid-for extra that is missing is a refund, and
under the partner agreement that refund comes out of your settlement.
- A size must mean something real — a half must be meaningfully smaller than a
full, and the price must match what is given.
- If you cannot supply an add-on, mark it sold out. Do not swap it for something else
and do not leave it out silently.
- If a customer asks for a change in the cooking request and you cannot do it, tell them or reject the
order — do not send something different and say nothing.
What we do about it
We may remove a photograph, a description, a dish or a whole listing at any time, with or without
notice, if we believe it breaks this policy. We do not have to prove it first, and we are not
required to check anything in advance.
Repeated breaches, or a single serious one — a wrong veg mark, someone else's photographs, a picture
that misleads about what arrives — can mean suspension or removal from myBardoli.
If content you supplied leads to a complaint, a claim or a penalty, the
Restaurant Partner Agreement makes that your
responsibility, and you cover us for it.
If you think we got it wrong
Email support@mybardoli.in and we will look again. If you believe
a listing on myBardoli uses your photograph without permission, write to our Grievance
at support@mybardoli.in with the dish, your proof of ownership
and your contact details. We acknowledge within 48 hours and act on a valid complaint.